About Us

Northumberland Community Counselling Centre was initiated in 2007 as a program under the Lead Agency of Northumberland Services for Women.

The impetus for the Centre’s development was as a result of the 2004 strategic planning process of Northumberland Children’s Services Committee in which the need for a Community Counselling Centre was identified as a priority for Northumberland County. In 2007, the Committee was successful in receiving funding from the Ontario Trillium Foundation, which in combination with local funding by Northumberland United Way and the County of Northumberland enabled the Centre to hire staff and commence service.

Northumberland Community Counselling Centre became a full service charitable organization in April 2009 and is fully incorporated with a voluntary Board of Directors. Northumberland Community Counselling Centre is an associate member of Family Service Ontario.

Northumberland Community Counselling Centre provides or facilitates counselling, information/education, support and/or advocacy programs and services to residents of Northumberland County, to assist and support individuals, couples, families, workplaces and communities to increase their coping capacity and wellbeing when dealing with life issues.

Mission Statement

Northumberland Community Counselling Centre will promote healthy communities by encouraging individuals to access counselling services when challenged by life issues. Northumberland Community Counselling Centre will offer direct support to couples, families and individuals of all ages through counselling and education. Northumberland Community Counselling Centre will be readily accessible to all residents of Northumberland County in a timely manner regardless of economic circumstances.

Guiding Principals

Northumberland Community Counselling is committed to:

• Being a county-wide agency that is mobile, bringing programs to people in rural areas
• Accessibility by self-referral or agency referral
• Single point of access to all of the programs
• Affordable service delivery with fees based on a sliding scale geared to income and ability to pay
• A focus on prevention programming to build personal, relationship and community strength and capacity for growth and development
• A volunteer program to enhance service and support for clients
• Efficient utilization of funds, maximized in direct service rather than infrastructure
• Community focus to build strengths and resources as an integral member of the service delivery system
• The provision of quality psycho-educational and therapeutic counselling to enhance and support our clients’ needs, strengths and aspirations

Values

Trust - We will offer a safe, confidential, non-judgmental and supportive environment for everyone, where honesty and integrity are valued by all.

Respect - We believe in the self-worth and dignity of all individuals and in their ability to make healthy choices with opportunity for learning, growth and change to pursue their life goals.

Equality - We will provide accessible services with equitable levels of care and commitment to all clients.

Self Determination - Through our belief in everyone’s rights, capacity and potential we support and assist self-directed change for our clients consistent with their goals and hopes.

Diversity - We are committed to providing quality service which reflects our sensitivity to diversity including gender, ethnicity, ability, sexual/affectional orientation, religion, socio-economic status and values differenced.

Competency - We are committed to offering our clients and service partners the highest level of service by building on our collective knowledge, competence and providing evidence-based models of treatment.

Community Collaboration - We are committed to collaboration with community partners to provide relevant, effective and responsive programs that meet the needs, trends and gaps in service in Northumberland County.