Northumberland Community Counselling Centre provides or facilitates counselling, information/education, support and/or advocacy programs and services to residents of Northumberland County, to assist and support individuals, couples, families, workplaces and communities to increase their coping capacity and well-being when dealing with life issues.
Northumberland Community Counselling Centre will promote healthy communities by encouraging individuals to access counselling services when challenged by life issues.
Northumberland Community Counselling Centre will offer direct support to couples, families and individuals of all ages through counselling and education.
Northumberland Community Counselling Centre will be readily accessible to all residents of Northumberland County in a timely manner regardless of economic circumstances.
Northumberland Community Counselling Centre is committed to:
NCCC's Accessibility Policy
Being a county-wide agency that is mobile, bringing programs to people in rural areas
Accessibility by self-referral or agency referral
Single point of access to all of the programs
Affordable service delivery with fees based on a sliding scale geared to income and ability to pay
A focus on prevention programming to build personal, relationship and community strength and capacity for growth and development
A volunteer program to enhance service and support for clients
Efficient utilization of funds, maximized in direct service rather than infrastructure
Community focus to build strengths and resources as an integral member of the service delivery system
The provision of quality psycho-educational and therapeutic counselling to enhance and support our clients’ needs, strengths and aspirations
Trust - We will offer a safe, confidential, non-judgmental and supportive environment for everyone, where honesty and integrity are valued by all.
Respect - We believe in the self-worth and dignity of all individuals and in their ability to make healthy choices with opportunity for learning, growth and change to pursue their life goals.
Equality - We will provide accessible services with equitable levels of care and commitment to all clients.
Self Determination - Through our belief in everyone’s rights, capacity and potential we support and assist self-directed change for our clients consistent with their goals and hopes.
Diversity - We are committed to providing quality service which reflects our sensitivity to diversity including gender, ethnicity, ability, sexual orientation, religion, socio-economic status and values.
Competency - We are committed to offering our clients and service partners the highest level of service by building on our collective knowledge, competence and providing evidence-based models of treatment.
Community Collaboration - We are committed to collaboration with community partners to provide relevant, effective and responsive programs that meet the needs, trends and gaps in service in Northumberland County.